Privacy Policy

1. Introduction

Kindred Path ("we", "us", "our") is committed to handling personal information with care and transparency. This policy explains what data we collect, how we use it, and the rights you have over your information.

This policy applies to information collected through our website at https://kindredpath.live, by email, and during the provision of our family education and document support services. It is governed by the Thailand Personal Data Protection Act B.E. 2562 (PDPA 2022).

2. Data We Collect

We may collect the following personal data:

• Full name
• Email address
• Phone number (if provided voluntarily)
• Message content submitted through our contact form
• Technical data: IP address, browser type, and pages visited (via analytics cookies, if consented)

Legal basis: We process personal data on the basis of consent (contact form submissions, cookie consent), legitimate interest (website security and analytics), and contractual necessity (service delivery after a booking).

Retention: Enquiry data is retained for up to 12 months. Booking records are retained for up to 3 years for administrative purposes. We do not retain data beyond these periods unless legally required.

3. How We Use Your Data

We use personal data only for the following purposes:

• Responding to enquiries and booking requests
• Providing the session or resource access you have arranged
• Sending post-session follow-up emails
• Improving our website and session materials through aggregated analytics
• Complying with applicable Thai law

We do not use your data for unsolicited marketing. If you would like to receive general updates about new resources, you may opt in — and you may withdraw that consent at any time by emailing [email protected].

4. Data Sharing

We do not sell, rent, or trade personal data. We may share data with the following limited parties only as needed to operate:

• Email and calendar providers used to manage bookings (data processing only)
• Analytics providers (if cookie consent is given — aggregated, anonymised data only)
• Thai authorities if required by law

5. Data Protection Measures

We take reasonable steps to protect personal data including:

• HTTPS encryption on all website pages
• Access-controlled storage for booking records
• Limited staff access on a need-to-know basis
• Annual internal review of data handling practices

In the event of a personal data breach that may affect your rights, we will notify you and, where required, the relevant supervisory authority within 72 hours of becoming aware of the breach.

6. Cookies

Our website uses cookies to remember your preferences and to understand how visitors use our pages. Essential cookies are always active; analytics and marketing cookies are only placed if you consent via our cookie banner. See our Cookie Policy for full details.

7. Your Rights Under Thai PDPA

Under the Personal Data Protection Act B.E. 2562, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct inaccurate data.
• Erasure: Request deletion of data where there is no legitimate reason for us to continue holding it.
• Portability: Request your data in a structured, commonly used format.
• Objection: Object to processing based on legitimate interest.
• Withdrawal of consent: Withdraw consent at any time without affecting prior processing.

To exercise any of these rights, email [email protected]. We will respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please contact us so we can remove it promptly.

10. Policy Updates

We may update this policy from time to time. When we do, we will revise the "Last Updated" date at the top of the page. For significant changes, we will notify existing contacts by email where possible. Continued use of our services after an update constitutes acceptance of the revised policy.